Description
Do you have an apex and don’t know how to set it up? Or has programming and setup scared you from making the jump into an aquarium controller?
Dynamic Tank has you covered. We offer remote services for aquariums. Everything from a brand new setup, to checking existing setups and optimizing it to meet your needs.
We are One call or email away!
516-546-FISH or info@dynamictank.com
But now you are confused?
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Here’s how It works
Click subscribe to one of our Elite membership packages. We offer several different packages to best suite your needs. Diamond Monthly, for those who just like to go month to month. Diamond Yearly for those who like to save a bit of money and get the most bang for their buck. Diamond Yearly + Trident, for those who have the trident and would like to receive their reagents every 6 months. One of our experts will contact you and go over your system with you.
We can discuss advanced features, custom programming or just help with a new item you just received from Dynamictank.com
Anytime you have a question just let us know.
516-546-FISH or info@dynamictank.com
We even monitor your aquarium for alerts and possible issues and can contact you about it first. We are essentially a second set of eyes monitoring your system for you.
Apex Programming, Set-up, and Troubleshooting
| Benefit | Apex Monthly | Apex Yearly | Apex+ Yearly With Trident | Remote Consulting Services (R.A.C.S.) |
| Access to Apex Expert Via Email | ✓ | ✓ | ✓ | ✓ |
| Assistance with Neptune RMA | ✓ | ✓ | ✓ | ✓ |
| Advanced Remote Diagnostics & Support | ✓ | ✓ | ✓ | ✓ |
| Advanced Replacement on Parts Purchased Through Dynamic Tank | ✓ | ✓ | ✓ | |
| Access to Apex Expert Via Chat | ✓ | ✓ | ✓ | |
| Quarterly PH & Conductivity Calibration Fluids Delivered | ✓ | ✓ | ✓ | |
| Access to Apex Expert Via Phone | ✓ | ✓ | ✓ | |
| Plumbing, Lighting, Tank Maintenance, All Questions | ✓ | |||
| Discount on All Non-MAP Items | ✓ | |||
| Trident Reagents Delivered Twice a Year (6 Month Kits) | ✓ |
Apex Monitoring Monthly
HERE IS WHAT YOU GET:
Access to an Apex expert via email with any questions on your existing set up. Help with issues that may arise. Advanced remote diagnostics & Support. Assistance with Neptune products that require Neptunes support system to get involved. We will act as the middle man for your support and since we have such a great relationship with Neptune, we will be able to manage your problems effectively with Neptune. Advanced replacement on parts purchased through Dynamic Tank. Of course we would always prefer you purchase your Neptune products through us, but we realize sometimes that just doesn't always happen. We are willing to work with you on helping you with products that were purchased from another vendor, but Neptune products that you purchased directly through us, we will just swap them out for you and then we handle it through Neptune and us, saving you valuable time and effort to getting your system running properly. No contracts, cancel at any time.
- Access to Apex expert via chat and phone
- Quarterly PH and Conductivity Calibration Fluid delivered
- Advanced Remote Diagnostics & Support
- Assistance with Neptune's RMA's
- Remote Programming and Installation help
Apex Monitoring Yearly
HERE IS WHAT YOU GET:
Access to an Apex expert via email, chat, or phone with any questions on your existing set up. Help with issues that may arise. Quarterly PH and Conductivity Calibration fluids automatically delivered to you every 3 months for testing your probes. Advanced remote diagnostics & Support. Assistance with Neptune products that require Neptunes support system to get involved. We will act as the middle man for your support and since we have such a great relationship with Neptune we will be able to manage your problems effectively with Neptune. Advanced replacement on parts purchased through Dynamic Tank. Of course we would always prefer you purchase your Neptune products through us, but we realize sometimes that just doesn't always happen. We are willing to work with you on helping you with products that were purchased from another vendor, but Neptune products that you purchased directly through us, we will just swap them out for you and then we handle it through Neptune and us, saving you valuable time and effort to getting your system running properly. No contracts, cancel at any time.
- Access to Apex expert via chat or Phone
- Quarterly PH and Conductivity Calibration Fluid delivered
- Advanced Remote Diagnostics & Support
- Assistance with Neptune's RMA's
- Remote Programming and Installation help
Apex+ Monitoring Yearly With Trident
HERE IS WHAT YOU GET:
Access to an Apex expert via email, chat, phone and an exclusive 24/7 Text service number with any questions on your existing set up. Help with issues that may arise. Quarterly PH and Conductivity Calibration fluids automatically delivered to you every 3 months for testing your probes. Trident Reagents delivered twice a year ( 6 Month Kits) Advanced remote diagnostics & Support. Assistance with Neptune products that require Neptunes support system to get involved. We will act as the middle man for your support and since we have such a great relationship with Neptune we will be able to manage your problems effectively with Neptune. Advanced replacement on parts purchased through Dynamic Tank. Of course we would always prefer you purchase your Neptune products through us, but we realize sometimes that just doesn't always happen. We are willing to work with you on helping you with products that were purchased from another vendor, but Neptune products that you purchased directly through us, we will just swap them out for you and then we handle it through Neptune and us, saving you valuable time and effort to getting your system running properly. No contracts, cancel at any time.
- Trident Reagent Automatic delivery 6-month kit*
- Access to Apex expert via dedicated phone number
- Quarterly PH and Conductivity Calibration Fluid delivered
- Advanced Remote Diagnostics & Support
- Assistance with Neptune's RMA's
- Remote Programming and Installation help
NON-SUBSCRIPTION SERVICES PROVIDED TOO!
All purchases receive 1 month of our monitoring package included for FREE!
Apex Overhaul
Already own an Apex and want to have it evaluated for optimization?
Starting at $99 ( Prices vary depending on the complexity of your system)
Apex Installation
We will walk you through the process and get your system up and running remotely.
Starting at $199 ( Prices vary depending on the complexity of your system)
Remote Aquarium Consulting Services (R.A.C.S.)
For clients that are hands on Wirth their tanks but want someone that can run ideas past for maximizing their tanks.
Plumbing Questions
Lighting Questions
Installation Help and Recommendations
Tank Issues that need solved
Includes PAR Meter Rental (As Needed)
Included reagents for Trident and Calibration for Apex
$129 a Month
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.